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Establishing and Maintaining a Social Licence to Operate in Mining

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Qualifies for CMS

Certification in this course is eligible for credit towards a Certificate in Mining Studies from leading mining universities.

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  • Format: Live Webcast Tool Tip
  • Application: Environment - Community Tool Tip
  • Audience Level: Professional | Technical | New to Mining Tool Tip
  • Registration Fee: $510.00 Tool Tip
  • Early Bird: $459.00 Tool Tip
  • Enrollment: Included Tool Tip
  • Dates: 21 - 23 April 2015 Tool Tip
  • Location: live webcast Tool Tip
  • Duration: 3 sessions of 3 hours each
  • CEUs: 0.8 (8 PDHs) Tool Tip
Establishing and Maintaining a Social Licence to Operate in Mining

User Comments

This is an interactive, dynamic webcast!

Course Summary

Summary

You lose your job, and investors lose their money when a mining project loses its social licence to operate. Government officials in capital cities issue legal licences. Out at the project site, networks of stakeholders issue social licences. Without both, the project stops. However, getting a social licence is a much less defined affair. Moreover, it is an ongoing process that lasts the life of the project. This course explains the principles for getting and keeping a social licence.

The focus of the course is on the strategic management of socio-political risk. It begins with topics concerning assessing the location, severity, and causes of socio-political risk in the project's stakeholder network. Then principles for mitigating risk are reviewed. They include strategies for changing the network structure and for devising more appropriate stakeholder relations strategies. Finally, specific community initiatives and programs are discussed to show how they meet multiple risk reduction criteria simultaneously, such as those advocated in corporate social responsibility and sustainability charters and guidelines.

The points in the course are illustrated with examples from Latin America, North America, and Austral-Asia. The examples include projects at different stages of the mine lifecycle and in communities with different pre-existing capacities for issuing a valid, durable social licence.

Pre-Course e-Learning

Prior to the course, registered delegates have access to the online e-learning material consisting of an introductory course titled Establishing a Social Licence to Operate in Mining.

Certificate in Mining Studies

This course qualifies for one day of short course credit for the Certificate in Mining Studies (CMS), a continuing education program of accredited short courses, webcasts and online courses for lifelong learning in mining, supported by University of British Columbia and University of Arizona. more details »

Continuing Professional Development (CPD)

This course meets the requirements for formal CPD activity for most Canadian provincial associations and US state boards and may contribute the equivalent in hours towards your CPD requirement. more details »

Who Should Attend?

The course is aimed at any and all managers who deal with stakeholders and their issues. This includes geologists, land and mineral rights managers, contract and compensation managers, community relations managers, environmental specialists, purchasing managers, compliance officers, health and safety specialists, human resource officers, investor relations managers, communications officers, and project general managers.

Robert Boutilier

Robert Boutilier, Ph.D., is a researcher, author, and president of Boutilier & Associates, a social research consultancy (www.stakeholder360.com). He is also an associate of the Centre for Sustainable Community Development at Simon Fraser University and of the Australian Centre for Corporate Social Responsibility, Melbourne. Specializing in mining and infrastructure projects, Robert has conducted stakeholder mapping research and workshops on stakeholder relations for managers in Argentina, Austria, Australia, Brazil, Bolivia, Canada, DR Congo, France, Ghana, Mali, Mexico, Papua New Guinea, Peru, Poland, South Africa, Tanzania, and the United States. He is a regular conference speaker and has published scholarly articles on firm–stakeholder relations and community development issues in the Journal of Business Ethics, the Journal of Corporate Citizenship, and Resources Policy. He currently lives in México, where he wrote his latest book, A Stakeholder Approach to Issues Management (Business Expert Press, 2011).

Ian Thomson

Ian Thomson has over 30 years of experience in the mining industry, working for the last decade to advance and refine the management of social issues in resource development projects. His area of expertise includes stakeholder engagement, capacity building, design and development of sustainable social relations and guiding multi-stakeholder processes. His years of experience in exploration and mine feasibility studies enable him to ground his assessment of social issues in an understanding of the technical aspect of mine finding and development.

Ian has led development of new standards and guidelines for best practice management of social issues during exploration and facilitated construction of the PDAC Principles and Guidance for Responsible Exploration. He is a founding member and principal of On Common Ground Consultants Inc, prior to that he held executive positions with Orvana Minerals Corp and Placer Development Ltd.

Provisional Schedule

This webcast will be held from 8:00am to 11:00am PDT/Vancouver, Canada time.

Check the exact time and date in your city.

This webcast is divided into three sessions with following topics:

Session 1 - Basic concepts of the social licence to operate: 21 April 2015, from 8:00am to 11:00am Pacific Daylight Time
Session Presenter

Welcome and Self-introductions

Ian Thomson & Robert Boutilier

Legal vs. Social licence

Vivid example of a lost social licence (Ian has several examples)

  • background
  • crisis events
  • indicators of change in level of social licence
  • recommended action
  • how it turned out

Ian Thomson

Definitions

  • SLO
  • stakeholder
  • engagement
  • sustainable community development

Ian Thomson & Robert Boutilier

Financial impact

  • Loss of social licence is loss of resource access, which makes the firm less competitive
  • how stakeholders affect resource access
    • directly/indirectly
    • raise/lower costs of access
  • bottom line value of social licence (using Monterrico's Rio Blanco stock value as example)

Ian Thomson

Factors raising importance of SLO relative to legal licences

  • globalization & extension of industrial system to places beyond the rule of law
  • pressures for international norms/social contract ("a just globalization")

Robert Boutilier

Levels of Social licence

Pyramid

  • the four levels
  • the three boundary conditions and what they really signify (i.e., social capital growth from transactional to reciprocal to collaborative)
  • the need for constrant renewal to avoid backsliding
  • the common pitfall of mistaking cooperation for trust, of confusing acceptance with approval

Robert Boutilier

San Cristóbal time line

  • method for validating the graph
  • events/story at each point
  • today's multi-level graph that tracks multiple clusters of stakeholders

Ian Thomson

Homework assignment 1: Bring your story about a change in a level of SLO, or about a SLO thought to be at one level when it was really at another.

Ian Thomson

Session 2 - Getting and keeping your social licence to operate: 22 April 2015, from 8:00am to 11:00am Pacific Daylight Time
Session Presenter

Summary of Session 1 and assignment 1 review:

  • Let each person describe their example.
  • Raise issues & lessons illustrated in stories.

Ian Thomson

Measurement instrument

  • initial version that worked in San Cristóbal
  • modifications for exploration project
  • failures to capture variance for top level
  • recommended action
  • Is it a multi-level phenomenon? (i.e., individuals' networks vs. the whole community network)

Robert Boutilier

Granters of SLO come in networks

Bridging, bonding, & linking: the stakeholders' and yours

Robert Boutilier

How this translates into network graphs

  • San Cristóbal top view vs. Sideview
  • Huarmey
  • San Marcos

Robert Boutilier

Conceptual tools for interpreting network graphs

Homework assignment 2: map the given network data by hand and compare it to the closest template

Robert Boutilier

Session 3 - How to Improve Your SLO: 23 April 2015, from 8:00am to 11:00am Pacific Daylight Time
Session Presenter

Summary of Session 2 and assignment 2 review:

  • Let each person describe their example.
  • Raise issues & lessons illustrated in stories.

Robert Boutilier

Templates of stakeholder network structures

  • the axes
  • the cells and their SLO granting characteristics
  • implications for strategies aimed at SLO improvement

Robert Boutilier

How improve the network's capacity to issue a valid, durable social licence

How to get/lose

  • legitimacy
  • credibility
  • full trust

Stories to illustrate both losing and gaining each one. Solicit examples from participants.

Ian Thomson

General principles for socio-political risk reduction and improvement of the SLO with illustrations

  • Bond before you bridge
  • respect and cultural capital
  • explicitness and expectation control, suppressing the forces that create the resource curse
  • collaboration in all operational sectors (examples from Zandvliet & Anderson, Wilson & Wilson)

Robert Boutilier

Guidelines and standards related to the SLO

  • Equator Principles, ICMM best practices, ISO 26000 CSR, World Bank/IFC standards, AA1000, Global Reporting Initiative, FPIC, etc.

Ian Thomson

Discussion and open questions

Ian Thomson & Robert Boutilier

How to Register

To register yourself, click the ‘Register Now’ button and complete the online registration form.

To register on behalf of someone else, or to register groups of 2 or more, please contact us; discounts may apply.

Questions? Please contact EduMine: +1 604 683 2037 or edumine-support@infomine.com and we will get back to you during regular business hours, Monday - Friday, 8:00am to 5:00pm Pacific Time.

Registration Deadline

Online registration ends 15 minutes prior to the webcast; however phone registration can be accepted up to the start of the webcast. Please call +1 604 683 2037 ext. 229 for last-minute reservations. Webcasts fill up quickly. Early booking is advised!

Fees

The full fee for the three sessions of this webcast, including access to electronic course notes, Pre-Course e-Learning and a certificate of attendance is CAD 510.00.

Early Bird: there is a 10% discount if you register at least 30 days prior to the course start date. A 10% discount is offered for groups of 3 or more OR if you provide your Annual EduMine subscription User ID at time of registration. The maximum discount that can be applied is 20%.

This webcast is designed for both individual and group participation and would make an excellent company-sponsored in-house training event. If you have a group of ten or more who would like to attend this course from one location, please contact us at +1 604 683 2037 for special pricing.

How Webcasts Work

It's easy and our webcast saves on fees, travel and time! You will be able to ask questions and have live discussions during the webcast just as if you were there in person. At the time of the webcast, you connect to the internet, call in to a toll/toll-free number to hear and talk through the telephone or simply listen and speak over your headset/PC speakers using Voice over IP (VoIP). You see the presentation as well as the instructor on your computer screen.

System Requirements

To attend this webcast, you will need a computer with a high-speed internet connection (DSL or cable). You will also need a phone line or integrated microphone in your PC or a headset. For your comfort, it is recommended that you use a speaker phone or headset to connect to the webcast. Our system will support both PC and Apple computers using Internet Explorer, Chrome, Firefox or Safari browsers.

Accessing the Webcast

One day prior to the webcast, you will be emailed a link for the webcast. About 15 minutes before the scheduled starting time, simply go to the website provided in the email. You should be able to simply click on the link in the email; however, some email programs may require that you copy the address and paste it into your browser's address bar. You will be asked to enter your name and email address, and you will need to enter the password that was sent to you in the email. Once you have logged in, a screen will pop up with the Voice over IP option or a toll/toll-free telephone number to call. Of course, our team is available to help if you have any questions about accessing the webcast: +1 604 683 2037 ext. 229.

Continuing Professional Development (CPD)

Short courses earn PDH/CEU credits for engineers in provinces and states that have CPD requirements. EduMine is an approved provider of continuing education by the Authorized Provider Commission of The International Association for Continuing Education and Training (IACET).

For more details, check provincial or state requirements.

Certificate of Attendance

Provincial/state regulations for CPD require that you attend the entire webcast and that you complete an evaluation at the end of the course. Your Certificate of Attendance, with earned PDH, is issued on completion.

Terms and Conditions

By submitting the webcast registration form, you agree to pay the associated fees in full before the course start date.

Cancellations

Notice of cancellation must be given in writing by letter, fax or email and action will be taken to recover, from the delegates or their employers, that portion of the fee owing at the time of cancellation.

If a delegate submits written notice of cancellation 10 or more business days prior to the first day of the webcast, EduMine will refund the cost of the webcast.

If a delegate submits written notice of cancellation prior to the webcast but within 9 business days of the first day of the webcast, EduMine will apply the delegate’s payment less a 10% administration fee towards an EduMine webcast or short course held within one year of the date of cancellation.

If a delegate submits written notice of cancellation after the webcast has started, or misses all or a portion of the webcast without notice, no refund or credit will be granted.

EduMine reserves the right to cancel an advertised course on short notice. It will endeavour to provide participants with as much notice as possible, but will not accept liability for costs incurred by participants or their organisations as a result of the course being cancelled or postponed. If a course is cancelled, fees will be refunded in full. EduMine also reserves the right to postpone or make such alterations to the content of a course as may be necessary.

Resources for Establishing a Social Licence to Operate in Mining

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